About us.
Experienced . Approachable . Passionate .
Our team has been delivering Operations, People Management and Safety since we first got together over 20 years ago. Working alongside the Production Managers, Creative Designers and Account Managers at our sister agencies The Fair & We Are Placemaking to support the operational and safety planning of their incredible events.
This year we realised it was time to put ourselves out there. Time to take all the knowledge we’ve learned from working so closely with our creative colleagues and offer something standalone.
Whatever you’re planning and however ambitious it may be, we believe in saying yes and making it happen... safely. We thrive on the challenges that big ideas present and strive to balance safety with creativity, and compliance with fun.
If this is what you’re looking for give us a call. We’d love to hear about your next idea and we’ll give you 20 minutes of free advice on whatever you’re planning, click here to send us an email.
Yas Galletti
Director
Yas has been operating festivals and large-scale events since 2010 and has specifically worked alongside independent promoters on their long-term growth strategies. At OPS she oversees all the events in the department and works across the licensing, health and safety, operational planning of shows, and manages venue feasibility for all the events. Yas also specialises in local authority liaison and stakeholder engagement. Yas is passionate about community and will work to accomodate more inclusion from local communities within every one of our festivals and events. You will find her on site at most of our shows throughout the year.
Yas is NEBOSH qualified and holds a Personal Licence.
Sarah Tew
Account Director
Sarah is Account Director at We Are OPS, overseeing all projects undertaken by the team.
NEBOSH qualified, she oversees the growing Health & Safety Team with a focus on new business, allocating staff, developing tools and systems, managing client relationships, supporting with licensing and authoring paperwork for the SAG.
Working closely with the wider festival team, Sarah supports operational planning and leads on stakeholder relations across all our festivals. She is passionate about the future of festivals in urban spaces and strives to build and nurture positive relationships with local authorities and residents alike.
Sarah is also the driving force behind our sustainability efforts within OPS, and is a member of the Vision: 2025 Steering Group - which considers the strategic overview of sustainability for the industry, commissions research, and produces free-to-access resources.
Jan Rankou
Senior Operations Manager
Jan is our Senior Operations Manager and joined the team in October 2019. She supports the Production team with all their Operational needs, including everything from Security, Traffic & Egress planning, to Stakeholder and Community Engagement Strategy, Licensing and Local Authority liaison.
As well as supporting the Production team, Jan also manages all the company’s back-end operations. This includes calendar management, supplier relations, event insurance, implementing company procedures, and always looking for partnerships to help young people starting out in the events industry.
Jan is also the chief snack supplier - keeping the team fuelled with the best snacks on-site!
Trevor Wright
Account Manager
Trevor is the latest member to join the OPS team as Account Manager, having undertaken the role at multiple other companies, before joing the OPS team this year.
While managing client relationships is Trevor’s key role, he also closely collaborates with the wider festival team - supporting operational planning and stakeholder relations, as well as the licensing and authoring of paperwork for the SAG.
Nick Morgan
CEO
Nick Morgan is CEO of We Group which is made up of three agencies: We Are OPS, We Are Placemaking and The Fair. He has over 25 years of experience across large-scale event production, licensing and health & safety within the public realm, as well as large-scale festivals and events, which attract hundreds of thousands of people each year.
Nick sits on the NOEA Council (National Outdoor Events Association), Advisory Board of NOWIE (Network Of Women In Events), is Chair of the UKEVENTS Outdoor Group, Vice-Chair of UKEVENTS, Vice-Chair of AIF (Association of Independent Festivals) and a member of the Festival DCMS Live Workforce. He works with these organisations to continuously lobby government and encourage more support across the sector.
Nick often speaks on topics that include managing growth, independent events, placemaking, the experience economy, government advocacy, licensing and health & safety, at industry events including the Event Production Show, LAEOG (Local Authority Events Advisory Group), NOEA, the All Parliamentary Group for Events, the Institute of Licensing, and FestForums in the US, as well as at universities across the country.
The event sector is close to Nick’s heart, and OPS supports The Fair, We Are Placemaking and a range of independent clients to deliver festivals and events in the UK, Europe and further afield.
Rob Dudley
Director
Rob has over 20 years of Event Production and Event Safety experience. His experience in managing and producing both large scale live events, festivals and exhibitions spans across the UK, Europe and the US. Rob specialises in event Safety, helping a wide range of clients deliver their sometimes challenging events safely, in venues ranging from civic squares and private estates to green fields and public parks.
NEBOSH qualified, a Technical Member of IOSH and Personal Licence Holder, Rob is also responsible for the majority of the Licensing applications (including sub-committee attendance) required for the the portfolio of events and festivals.
In addition, Rob also produces Safety Documentation and undertakes third party H&S auditing and acts as an on-site Safety Officer.
Christian Rose
Health & Safety Advisor
Christian has over a decade of experience in the UK Major Events industry holding Strategic, Tactical and Operational Management/Planning roles. He is experienced in Event Safety, Security, Operations, Production and Counter Terrorism.
To complement his experience Christian holds technical membership of IOSH and has a working knowledge of Health and Safety legislation/guidance. He holds a University Diploma in Event Safety Management and an NCRQ Level 6 in applied Health and Safety. In addition to this Christian is certified as an occupationally competent Event Counter Terrorism Risk Manager (EvCTRM) and is clinically trained in First Response Emergency Care.
His experience covers both indoor and outdoor events such as Music Festivals, Venues, Sporting Events, Exhibitions and County Shows. Christian is an SIA and Personal License holder.
Patrick Plummer
Health & Safety Advisor
Pat Plummer joined the team in 2017 and has brought with him a wealth of experience, not in just Health and Safety, but event security & risk management. Applying extensive experience gained in both Security and H&S operational planning and delivery in a myriad of environments since 1989. Having toured Europe, USA, Australia, Japan & NZ, with live shows & DJ’s, the music industry was the perfect environment for honing skills, in a variety of venues and on well-established events.
NEBOSH qualified, Pat acts as one of our onsite H&S Safety Officers at OPS. He also works on security compliance, procurement & deployment, risk assessments and third party H&S auditing. With the skills and experience gained Pat has become a valued asset to our expanding team who brings a solution-based style to an ever changing work setting.
Testimonials
“Having worked with The Fair previously in securing a Premises Licence and producing ourStories In The Park show, it made perfect sense to bring them on board to help manage theHealth and Safety and Covid-19 Safety aspects of our series of Drive In Cinema Club events.TheOPS team produced all the necessary safety paperwork, liaised with our suppliers and worked with our teams on site to make sure all of the relevant measures were in place”.
Toby Mullins, Director at Conc3pt London
The Drive In Cinema Club
“The safety of our customers is our number one priority and we were delighted to welcome OPS on board as part of our team this year. It was a real pleasure to work with Nick and Rob securing the festival and their approach was fantastic throughout. It’s great to work with people who are prepared to work with production to ensure the safety of a site rather than simply point out any issues. We look forward to building a long lasting partnership with the Fair.”
Craig Mathie, Events Director at Bournemouth 7s
“We have always been impressed with the support and professionalism received from The Fair on our live events programme. As such we were keen to work with their O.P.S. team in implementing Covid health & safety arrangements for the reopening of Cambridge City Centre when October 2020 lockdown restrictions eased. Their team worked closely with multiple stakeholders including; Cambridge City Council, PHE, Environmental Health, The Police and Stagecoach. They understood the urgency of the project and balanced the needs of stakeholders and the community. They provided a robust Risk Assessment that was approved by all stakeholders and ensured we were able to reopen confidently without any concerns. Following this we asked the team to provide further Covid safety services to facilitate the safe reopening of the Market Square for essential traders in January 2021. We look forward to working with O.P.S again in the future!”
Frances Alderton, Cambridge City Council
“”
Awards we’ve Won
NOEA’s ‘Best Practice Award for Health and Safety 2019
The Festival Supplier Awards for Health & Safety 2019
Festival Supplier Awards 2018
